Bad Customer Service ... "Alternative"

     
      We all have good and bad experience when it comes to customer service! It can be little things; like not being serviced right away, not being addressed properly, or simply treated badly ... Either way bad customer service is not very pleasant! 

     For example, I walked into a McDonald's (I'm the only person there) and I'm waiting for assistance. The cashier that was working there was totally ignoring me, so I said "excuse me :)". She just kept right on ignoring me ... continuing with her nothingness. So I said it again, " EXCUSE ME :)" (never once being rude) and finally she turned around ... 

Her: "What"? ...

Me: " O.o Umm, can I have a fork please" ?

Her: (WITH ATTITUDE) ... "Didn't I already Give You ONE" ??? 

Me: "Yes you did but I need another one please". 

Her: Turns around and throws the fork on the counter and walks away ...  

Me: " O.O Umm ... Thanks" ... turn and walk out. 



     This could have and should have been avoided! I am a paying customer and in a huge way I am keeping her employed ... So I should be treated in a better manor. 

    

     How it should have gone:

Her: "Hi, how can I help you :)"? 

Me: ":) Hi, can I please have a fork"? 

Her: "Oh, I'm sorry! Did I not put one in your bag"? 

Me: "Yes you did, But apparently i'm expected to share with my sister @.@" 

Her: " Oh hahaha :D ... I get you one right now ;)". 
(TURNS AND GRABS A FORK) ....

Me: "Thank You Very much :)"! 

Her: " Have a nice day :D". 

Me: "You too ;)"!  




     There's always more than one way to handle any situation ... it's just up to you to choose how you want the interaction to go. A little help goes a long way :).